In terms of the General Code of Conduct of the Financial Advisory and Intermediary Services Act (FAIS we are required to disclose certain information to you in respect of JSE Private Placements (Proprietary) Limite d (JPP).
This disclosure document is important to you, in your capacity as an issuer and/or investor, as the case may be (hereinafter referred to as a “client” for purposes of this disclosure document) and you are requested to read through it carefully and sign the ‘Acknowledgement of Understanding’ below and return a copy to JPP for our records. If there is anything in this disclosure document that you do not understand, please request further information from us.
LICENSE STATUS
JPP is an authorized Financial Services Provider (FSP No. 51709) in terms of the FAIS Act. A copy of our license certificate is available on request.
FINANCIAL SERVICES AND PRODUCTS
JPP is authorized to render advisory (Category I) financial services in respect of the following financial products:
CATEGORY DESCRIPTION |
ADVICE |
INTERMEDIARY |
CATEGORY I |
|
|
Securities and Instruments: Shares |
X |
X |
COMPANY INFORMATION
INSURANCE
It is hereby confirmed that JSE Private Placements (Proprietary) Limited holds professional indemnity and fidelity insurance.
KEY INDIVIDUALS
It is hereby confirmed that all Key Individuals of JPP are deemed Fit and Proper in terms of the FAIS Act and the following persons are authorised to act as the key individuals on behalf of JPP:
Full Name Valdene Jenise
Surname Reddy
REPRESENTATIVES
The following persons are authorised to act as Representatives of JPP.
Full Name Valdene Jenise
Surname Reddy
The following individual is appointed to render financial services under the supervision of an individual who is deemed ‘Fit and Proper’ in terms of the FAIS Act. This individual will remain under supervision until such time that they adhere to the ‘Fit and Proper’ requirements in relation to experience and qualifications.
Full Name Samuel
Surname Mokorosi
FIT AND PROPER DECLARATION
It is hereby confirmed that all key individuals and representatives comply with the Fit and Proper requirements set by the Regulator.
DEBARMENT
It is hereby confirmed that none of the representatives have been debarred.
FINANCIAL INTELLIGENCE CENTRE ACT (FICA)
In terms of the Financial Intelligence Centre Act (FICA), JPP is an accountable institution. We are required to identify our prospective clients, verify the given information and keep records of the verifying documents. We are also obliged to report suspicious and unusual transactions that may facilitate money laundering to the authorities.
COMPLAINTS
All complaints must be submitted in writing by letter or email jpp_support@jse.co.za to JPP, including any supporting documentation regarding the complaint. Please ensure that you set out the facts clearly and in a logical order and state your complaint and request for action. Enclose any correspondence relevant to your complaint. Keep a copy of any letters between you and the company. You may need to refer to them later.
The complaint will be dealt with by JPP’s complaints function in a prompt and fair manner.
Resolution/communication less than three working days: JPP will promptly provide a written response stating the resolution to your complaint and such response will include information on your rights.
Resolution/communication more than three working days: JPP will promptly issue to you an initial written acknowledgement stating receipt of the complaint. Within eight weeks of receiving your complaint, JPP will endeavour to provide a full and final response.
Complex complaints: JPP may not be able to provide a final response to certain complex complaints within the eight-week period following receipt of the relevant complaint. JPP will provide a holding response within this eight-week period explaining why JPP is unable to resolve your complaint at this time and specifying the time-frame for the next point of contact.
If you are of the view that your complaint has not been resolved to your satisfaction, you may ask JPP to reconsider their response. Please note that you may have the right to refer your complaint to the Office of the Ombud for Financial Services Providers and such referral must occur within six months of the date of JPP’s written confirmation. The relevant Ombud for purposes of this framework is the Office of the Ombud for Financial Service Providers in terms of section 20 of the FAIS Act. (WEBSITE: www.faisombud.co.za); Contact number - 012 762 5000; email: info@faisombud.co.za
CONFLICTS OF INTEREST
In terms of Board Notice 58 of 2010, the Registrar has placed an obligation on all Financial Services Providers to have a Conflict of Interest Management Policy in place. A copy of this policy is available on request.
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